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Aspectos prácticos de la calidad en el servicio (Spanish Edition)

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[PDF.ik46] Aspectos prácticos de la calidad en el servicio (Spanish Edition)

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 | #11554890 in Books |  2012-01-01 | Original language:Spanish |  9.44 x.25 x6.69l, | File type: PDF | 108 pages

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Para ofrecer una buena calidad al consumidor es necesario un uso correcto de las estrategias de servicio y conocer las distintas técnicas para medir la satisfacción del cliente y diagnosticar los errores cometidos en los servicios que se ofrece. A lo largo de este manual se pone en práctica el trabajo diario de un programa de calidad en el sector servicios y del uso que se le debe dar al teléfono como instrumento de atención e informaci...

You easily download any file type for your gadget.Aspectos prácticos de la calidad en el servicio (Spanish Edition)   |  V.V.A.A. V.V.A.A.. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.

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