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Performance Measurement: Getting Results (Urban Institute Press)

Harry P Hatry




[PDF.tj76] Performance Measurement: Getting Results (Urban Institute Press)

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 | #247992 in Books |  Urban Inst Pr |  2007-01-16 | Original language:English | PDF # 1 |  11.00 x8.25 x.75l,2.10 | File type: PDF | 342 pages

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||0 of 0 people found the following review helpful.| Great Book!|By Wang Fei|Very useful reference book! Highly recommended for people interested in performance management.|0 of 0 people found the following review helpful.| Five Stars|By "Lolo"|great overview of performance management.. gave me a lot more understanding|0 of 0 people found the following review helpful.|

Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This comprehensive guidebook synthesizes more than two decades of Harry Hatry's groundbreaking work. It covers every component of the performance measurement process, from identifying the program’s mission, objectives, customers, and trackable outcomes to finding the best indic...

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